Chris Voss
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Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.
Books by Chris Voss
The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.
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Former hostage negotiator Chris Voss wrote about it in his book Never Split the Difference.
The first step to reading on the train is deciding what to read. Find out which book you should pick up by taking this fun quiz.
Learn how to politely confront someone with this simple strategy from Never Split the Difference by Chris Voss.