Building Agreement

A brilliant guide ... Anyone who faces a difficult conversation, let alone a formal negotiation, can use this as a guidebook

Daniel Goleman, author of Emotional Intelligence

Destined to take its place alongside Getting to Yes on innumerable bookshelves around the world

Howard Gardner, Harvard University

Exactly what we need now: a lucid, systematic approach to dealing with emotions, infused with a practical wisdom that will help you understand, enrich, and improve all your negotiations - and your relations with fellow human beings

Leonard L. Riskin, director, Center for the Study of Dispute Resolution, University of Missouri-Columbia

Masters of diplomacy, Fisher and Shapiro, of the Harvard Negotiation Project, build on Fisher's bestseller (he coauthored Getting to Yes) with this instructive, clearly written book that addresses the emotions and relationships inevitably involved in negotiation

Publishers Weekly (starred review)

Over a lifetime of study and practice, Roger Fisher has transformed what we think about negotiation. His and Daniel Shapiro's new book extends this work in novel and insightful ways ... a must read for anyone who negotiaties, which is to say for all of us

Elena Kagan, Dean, Harvard Law School and former associate counsel to the U.S. President

Powerful, practical advice. It will put your emotions to good use

Desmond Tutu

The book is both profound and easy-to-read, based on a wide range of research and first-hand experience in negotiation. There is no interaction setting - public, professional or personal, local or international - where its recommendations will not be applicable

Elise Boulding, Professor Emeritus at Dartmouth University

This is one of those unusual works that is so carefully constructed and written that you may find yourself praising its common sense and nodding easily in concurrence ... It is a book to reflect upon and that belongs on every negotiator's reference shelf

The Negotiator Magazine

Written in the same remarkable vein as Getting to Yes, this book is a masterpiece ... I truly enjoyed it and felt edified by it

Dr. Stephen R. Covey, author of The 7 Habits of Highly Effective People