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Shajen has a B.A. degree from Norwich University, and is currently a third of the way through her PhD in Human Development and Organizational Systems at the Fielding Graduate University.

Shajen's work focuses on emotions and systems and their impact on individuals' ability to thrive personally, professionally and psychologically. She owes her deep understanding of humans and how to improve systems to her family, and all the students, parents, clients and systems she has had the pleasure of serving over the years.

Shajen has held numerous positions in education and mental health: they include and are not limited to: Educational Consultant, Behaviour Specialist and Special Educator.