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  • Published: 1 March 2002
  • ISBN: 9781101662731
  • Imprint: PEN US eBook Adult
  • Format: EBook
  • Pages: 336

Working with Difficult People

Revised and Expanded





Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

  • Published: 1 March 2002
  • ISBN: 9781101662731
  • Imprint: PEN US eBook Adult
  • Format: EBook
  • Pages: 336
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