> Skip to content
  • Published: 1 March 2002
  • ISBN: 9780735202917
  • Imprint: Prentice Hall Press
  • Format: Paperback
  • Pages: 336
  • RRP: $49.99

Working with Difficult People

Revised and Expanded





Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

  • Published: 1 March 2002
  • ISBN: 9780735202917
  • Imprint: Prentice Hall Press
  • Format: Paperback
  • Pages: 336
  • RRP: $49.99
penguin pop image
penguin pop image