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We all have people in our lives who frustrate, annoy or hurt us.  Consider those who claim 'I'm always right!', workplace bullies, or obsessive personality types.  And most of us hurt others occasionally, too.

In Difficult Personalities Dr Helen McGrath and Hazel Edwards take common situations and offer strategies to help, including: anger and conflict management achieving empathy optimism and assertion making decisions about difficult relationships This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own.  It's an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging.
 

Formats & editions

  • EBook

    9781742536989

    August 9, 2012

    Penguin eBooks

    256 pages

    Online retailers

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  • Paperback

    9780143011989

    June 1, 2009

    Penguin

    256 pages

    RRP $26.99

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    • Amazon
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    Or

    Find your local bookstore at booksellers.org.au

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