Tools to Take You to the Top
From one of the country's most beloved authorities on etiquette, with help from her world-famous granddaughter, Liv Tyler, this is a colorful guide to 21st-century manners for the millions of young professionals who want to be their best in every setting, from business meetings to casual events or when using technology.
Etiquette means knowing how to behave in any situation. The reason that's important? Because it puts everyone at ease, including the person practicing it. Dorothea Johnson, founder of the Protocol School of Washington, proves that learning the rules can actually be fun. Her keenly observed advice addresses modern quandaries of cellphone and email etiquette as well as the traditional conundrums of making introductions and identifying a four-course place setting. Throughout, her granddaughter, actress Liv Tyler, shares lively memories of learning good manners with her grandmother's help, and stories of how those lessons benefit her today.