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  • Published: 1 February 2018
  • ISBN: 9780735204478
  • Imprint: Penguin
  • Format: Paperback
  • Pages: 256
  • RRP: $52.99

How To Say It for First-Time Managers

Winning Words and Strategies for Earning Your Team's Confidence



An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

  • Published: 1 February 2018
  • ISBN: 9780735204478
  • Imprint: Penguin
  • Format: Paperback
  • Pages: 256
  • RRP: $52.99

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