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Nigel Barlow

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Nigel Barlow read law at Oxford and trained as a barrister. He is the founder of Service Legends, the international consultancy that specialises in inspiring organisations to apply creative approaches to customer servie. He was a founding director of TPG Partners, the UK consulting wing of the Tom Peters Group.

Books by Nigel Barlow

Batteries Included!

The founder-director of the Tom Peters Group in the UK provides a distinctive, fresh and iconoclastic study of truly great customer service and its importance to businesses.

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