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The Shift
  • Published: 15 June 2018
  • ISBN: 9781523094882
  • Imprint: Berrett-Koehler
  • Format: Paperback
  • Pages: 240
  • RRP: $39.99

The Shift

How Seeing People as People Changes Everything

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A vivid depiction and real-world example of the personal and institutional impact of the Arbinger Insititute's transformative ideas (Leadership and Self-Deception; 1.4 million copies sold) within a healthcare organization--The HG nursing homes. In general, nursing homes are scorned healthcare institutions--but it was in these transformed HG homes that Kimberly White discovered a new way of "seeing" people and underwent her own personal transformation. Both HG and White shifted their perspective and mindset based on their adoption of The Arbinger Institute's basic principles.

A Simple yet Profound Shift

Seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings. White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.
  • Published: 15 June 2018
  • ISBN: 9781523094882
  • Imprint: Berrett-Koehler
  • Format: Paperback
  • Pages: 240
  • RRP: $39.99
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