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  • Published: 20 July 2021
  • ISBN: 9781523093540
  • Imprint: Berrett-Koehler
  • Format: Hardback
  • Pages: 212
  • RRP: $65.00

Managing Care

Leading Clinical Change and Transforming Healthcare




Healthcare systems worldwide are swamped with demand, short of resources, and ill-equipped to respond to global health crises like COVID-19. This book is a guide for reforming healthcare delivery.

Healthcare systems worldwide are swamped with demand, short of resources, and ill-equipped to respond to global health crises like COVID-19. This book is a guide for reforming healthcare delivery.

The way we organize care matters, and the people best positioned to drive this are the clinicians who deliver care. The book offers a framework for transforming healthcare delivery that covers operational design, change management, long-term learning, and organizational environment. It describes the work of leading local operational change; identifies key decisions to be made, actions to be taken, and factors that must be taken into account; and gives clinicians the tools and perspectives they need to lead change.

The challenge of modern healthcare is to develop better organizations capable of delivering compassionate and individualized care on a grand scale while preserving the personal relationship between clinician and patient and the quality of care at the ward, operating room, clinic, or practice. Informed by extensive research and experience with systems all over the world, Richard Bohmer shows how organizations may transform by deploying a new workforce of clinical change leaders and how clinicians can take greater control over their own working environments.

  • Published: 20 July 2021
  • ISBN: 9781523093540
  • Imprint: Berrett-Koehler
  • Format: Hardback
  • Pages: 212
  • RRP: $65.00

Praise for Managing Care

Praise for Bohmer's previous book, Designing Care:
"Designing Care is a breakthrough book that will change the way we think about the causes of and solutions to the problems facing health care today..."
--Gary P. Pisano, professor, Harvard Business School

"Bohmer sends a clear message that 'business as usual' is not enough if we are truly to deliver excellent care to patients and families.... Designing Care is a must-read and a road map for the future of health care."
--Jeanette Ives Erickson, RN, MS, FAAN, Senior Vice President for Patient Care, and Chief Nurse, Massachusetts General Hospital

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