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  • Published: 1 January 2018
  • ISBN: 9781576753569
  • Imprint: Berrett-Koehler
  • Format: Trade Paperback
  • Pages: 96
  • RRP: $34.99

Appreciative Inquiry



A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.

  • Published: 1 January 2018
  • ISBN: 9781576753569
  • Imprint: Berrett-Koehler
  • Format: Trade Paperback
  • Pages: 96
  • RRP: $34.99

Praise for Appreciative Inquiry

“Appreciative Inquiry is currently revolutionizing the held of organizational development.” --Robert Quinn, Distinguished Professor of Management, University of Michigan Business School “Appreciative Inquiry is the philosophy that is allowing us to engage the hearts, minds, and souls of our people--all of our people. Only when we do that, will we achieve breakthrough performance.” --Cindy Frick, VP organizational Development and HR Planning Roadway Express “AI is a process that gets you moving the success spiral rather than down up the failure one. It has a motivating effect helping achieve self-fulfillment rather than getting into a doom and gloom syndrome.” --Rob Treeby, Health. Safety, and Environment Manager, BP AMOCO

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