Help with Penguin eBooks
We've prepared this guide to help you find the best way to enjoy Penguin eBooks, depending on the device you enjoy reading with.
Should you have any problems purchasing or using eBooks from our website, please contact us.
If your problem concerns downloading or opening Adobe Digital Editions, please contact Adobe via www.adobe.com/support/digitaleditions
Problem solved? See some of our popular eBooks here.
iPad, iPhone & other Apple OS devices
Use the free Penguin Reader app.
Download Penguin Reader from the App Store.
Log in using your penguin.com.au account details.
Tap 'Get books' to update your Penguin Reader library with your most recent eBook purchases. Tap on a title to download it automatically.
Go to 'Library' and tap any cover to begin reading.
Read on your computer, and transfer eBooks from your computer to compatible devices.
Read on your computer or a compatible eReader, such as a Kobo, Nook or Sony reader.
A full list of compatible devices is available here.
Download and install Adobe Digital Editions on your desktop PC or laptop computer.
Download Adobe Digital Editions for free here..
Go to penguin.com.au and log in (look for this button at the top of the screen).
Once logged in, click 'Account' and then select 'My eBooks'.
Click the 'Download' link next to the relevant eBook title. If you have purchased multiple eBooks, you will need to click the 'Download' link for each one.
Open the downloaded .ascm file with Adobe Digital Editions.
The first time you open an eBook .ascm file with Adobe Digital Editions, you will need to authorise your computer. In the dialogue box that appears, select Penguin from the dropdown list and log in with your penguin.com.au account details.
You can now use Adobe Digital Editions to transfer the book to your device, or read on your desktop PC or laptop. Support for Adobe Digital Editions is available here.
Unfortunately Amazon Kindle does not support the eBooks sold on penguin.com.au.
Penguin titles are available in a Kindle friendly format at amazon.com.au.