Difficult Personalities: A Practical Guide to Managing the Hurtful
Author: Hazel Edwards
Author: Dr Helen McGrath
We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim 'I'm always right!', workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too.
In Difficult Personalities Dr Helen McGrath and Hazel Edwards take common situations and offer strategies to help, including:
- anger and conflict management
- achieving empathy
- optimism and assertion
- making decisions about difficult relationships
This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It's an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging.
Published:01/06/2009
Format:Paperback, 256 pages
RRP:$26.95
ISBN-13:9780143011989
ISBN-10:0143011987
Origin:Australia
Imprint:Penguin
Publisher:Penguin Aus.








News
{ view all }All That I Am by Anna Funder has won the Barbara Jefferis Award.
The award is offered annually for “the best novel written by an Australian author that depicts women and girls in a positive way or otherwise empowers the status of women and girls in society”.
Anna beat fellow Miles Franklin contenders Foal's Bread and Cold Light.
Social Feed
{ }Penguin TV
{ }Pictures
{ }