Step by Step Guide to downloading eBooks
Handy Information about Downloading eBooks this Holiday Season
Welcome to the world of digital reading! With your new reading device you now have access to a wonderful world of books right in the palm of your hand. You can buy Penguin eBooks from Amazon.com, Apple iBookstore, Google Play, Kobo, Readcloud and booki.sh. You can also purchase eBooks from this site. If you are thinking of purchasing from penguin.com.au we’d like to make you aware of the following important information.
Amazon & Kindle Customers
Penguin's eBooks purchased from this site are not compatible with Kindle devices, nor e-reading apps on Android devices. If you have a Kindle ereader and would like to purchase a Penguin eBook you can do so via the Kindle store at Amazon.com.
Apple & iBookstore Customers
For anyone wishing to purchase Penguin eBooks for their Apple device, please be aware that only ebooks purchased through the Apple iBookstore will appear in your iBookstore library. You can purchase any of Penguin’s eBook titles from Apple by clicking here.
Purchasing eBooks from penguin.com.au
If you’re purchasing eBooks from penguin.com.au, you’ll need to use Adobe's Digital Editions software to view the files on your e-reading device. You can download and register your Adobe Digital Editions software here. There’s also this handy guide to downloading books from penguin.com.au here.
With so many great eBooks to choose from where do you start? We have put together a list of our most popular eBooks which include some of Penguin Australia’s biggest selling titles from the past few years.
It’s never been easier to sit back, relax and start reading. Click here to see our full range of eBooks.
We hope you enjoy reading this holiday season.
How it all works
Once your payment has been accepted (usually in a matter of seconds), you will be taken to a confirmation of order page. This is the receipt of your order; please print this page for your records. At the bottom of the receipt page there will be a 'download now' link, which will take you to the Penguin’s eBook download page to download your eBooks.
The eBooks download page contains a link for each of the eBooks that you have purchased. When you click on one of the links you will be taken to the Penguin Books download page. You will see two pages: 'We are preparing to download your eBook' and 'We are downloading your eBook'. The whole process will take between two seconds to two minutes (depending on the speed of your connection). Downloading an ePub eBook should automatically launch Adobe Digital Editions software and the title should appear in your library.
Once you have finished downloading an eBook: If you have more eBooks to download click the 'continue' button to be directed back to the Penguin Books eBooks download page. Otherwise the 'continue' button will take you back to the homepage.
Please note. If you try and download an eBook before you have installed Adobe Digital Editions software you will be directed to a reader software download page. You will be prompted to download the appropriate reader software. Once you have downloaded and registered the reader software you will be redirected to the Penguin Books eBooks download page to download your eBook.
As well as seeing the confirmation of order page you will also receive a confirmation of order email from Penguin Books, which will detail your order. Your email will contain a link to the Penguin Books eBook download page where you will be able to download your eBooks if you have not already done so.
You can also access the Penguin Books eBooks download page by selecting the 'Your Account' button on the Penguin website. After signing-in using your email and password, click on the 'my eBooks' button in the dropdown.
Should you have any problems ordering your eBooks please contact us.
Please note the Penguin Australia offices will be closed from the 24 December to the 2 January 2013.
If you don't hear from us during this time we will be in touch in the New Year. Thank you for your understanding.
If your problem concerns downloading or opening your reader software please contact Adobe at www.adobe.com/support/digitaleditions