Penguin Books Australia

'ON A HANDSHAKE, I'VE TRUSTED DONALD WITH MY LIFE.' – ARTHUR ASHE

Good negotiators know the rules.  Great negotiators know when to break those rules.  And then there are the true master dealmakers, like the pioneering sports lawyer Donald Dell.  Over the last four decades, he has fought for some of the biggest stars in the world-Michael Jordan, Jimmy Connors, Patrick Ewing, Andy...

You're always negotiating. Whether making a business deal, talking to friends, booking a holiday or even driving a car, negotiation is going on: it's the basic form of all human interaction. And most of us are terrible at it.

Experts tell us to negotiate as if we live in a rational world. But people can be angry, fearful and irrational. To achieve your goals you have to be able to deal with the unpredictable...

This book shows readers how to step up their people skills and improve working relationships to deliver the business results they want.

'It's not surprising that, in an era of cuts and job losses, what folk most want to know about is Getting More'
THE TIMES

You're always negotiating. Whether making a business deal, talking to friends or booking a holiday, negotiation is going on. And most of us are terrible at it.

Eight sales strategies and numerous techniques to help sales professionals close the deal on their terms.

The benefits of being a brilliant negotiator are immense and this updated second edition of Brilliant Negotiations will show you how to negotiate skilfully and creatively in any situation – you will learn exactly what line of questioning and responses to take to get exactly what you want and a little more!