Business communication & presentation

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Book Cover:  Gentle Art Verbal Self Defence @ Work
Published: 24/06/2003
Format: Paperback
ISBN: 9780735200890
RRP: $34.95
Book Cover:  How To Say It Performance Reviews: Phrases and strategies for painless  and productive performance reviews
By Meryl Runion & Janelle Brittain
Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals-for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda...
Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals-for both the reviewers and the reviewed. It breaks the process...
Published: 14/06/2007
Format: Paperback
ISBN: 9780735204126
RRP: $17.95
Book Cover:  There's No Such Thing as Public Speaking: Make any presentation or
By Jeanette Henderson & Roy Henderson
Two top public-speaking coaches offer fresh advice on giving effective speeches and presentations with the immediacy of a conversation. The best speeches don't sound like speeches, and the best speakers make listeners feel as though they are being addressed directly. The trick is to make every presentation as natural and direct as a one-on-one conversation.
Two top public-speaking coaches offer fresh advice on giving effective speeches and presentations with the immediacy of a conversation. The best speeches don't sound like speeches, and the best speakers...
Published: 14/06/2007
Format: Paperback
ISBN: 9780735204157
RRP: $19.95
Book Cover:  Brilliant Communication Skills: What the best communicators know, do and say
By Gill Hasson

Communicate with clarity and power in any situation -- and get what you want, at work, and at home.

Communicate with clarity and power in any situation -- and get what you want, at work, and at home.

Published: 06/02/2012
Format: Paperback
ISBN: 9780273761747
RRP: $19.95
Book Cover:  Persuasive Writing: How to Harness the Power of Words
By Peter Frederick

'Peter Frederick is a black belt in persuasive writing.'
Andy Hasoon, Entrepreneur and CEO of Milamber

Struggling to draft an application that stands out from the rest?
Need to boost your business pitch but not sure how?
Can't quite figure out what your reader really wants to hear?

Whatever the situation, if you want great results from your writing, you need to get persuasive.








'Peter Frederick is a black belt in persuasive writing.'
Andy Hasoon, Entrepreneur and CEO of Milamber

Struggling to draft an application that stands out from the rest?
Need to boost your business pitch...



Published: 14/06/2011
Format: Paperback
ISBN: 9780273746133
RRP: $24.95
Book Cover:  Brilliant Business Writing, Second Edition
By Neil Taylor

Business writing has changed

E-mail and web writing has made the language of business more direct and less stuffy. The best business writing is pithy, opinionated and brimming with personality.

Business writing has changed

E-mail and web writing has made the language of business more direct and less stuffy. The best business writing is pithy, opinionated and brimming with personality.

Published: 16/05/2011
Format: Paperback
ISBN: 9780273744580
RRP: $24.95
Book Cover:  Financial Times Briefing: Management Communication
By Gordon Adler

A concise and pithy reference guide that gives busy decision makers everything they need to know about management communications to get the right results for their business

This book provides you with all the powerful, practical and accessible guidance you need to transform the effectiveness of communication within your business.

It will show you how to:

A concise and pithy reference guide that gives busy decision makers everything they need to know about management communications to get the right results for their business

This book provides you with...

Published: 01/02/2011
Format: Paperback
ISBN: 9780273736370
RRP: $59.95
Book Cover:  How to Argue: Powerfully, Persuasively, Positively
By Jonathan Herring

The ability to persuade, influence and convince is a vital skill for success in work and life.  However, most of us have little idea how to argue well. Indeed, arguing is still seen by many as something to be avoided at all costs, and mostly it's done really badly – or not at all. Yet it's possibly the most powerful and yet most neglected asset you could have. 

Discover the art of arguing...

The ability to persuade, influence and convince is a vital skill for success in work and life.  However, most of us have little idea how to argue well. Indeed, arguing is still seen by many as something...

Published: 10/01/2011
Format: Paperback
ISBN: 9780273734185
RRP: $24.95
Book Cover: A Leader's Guide to Influence: How to Use Soft Skills to get Hard Results
By Mike Brent & Fiona Dent

This book shows readers how to step up their people skills and improve working relationships to deliver the business results they want.

This book shows readers how to step up their people skills and improve working relationships to deliver the business results they want.

Published: 25/11/2010
Format: Paperback
ISBN: 9780273729860
RRP: $24.95
Book Cover:  Brilliant Networking: What the Best Networkers Know, Say and Do
By Steven D'Souza
For many people, networking is an important aspect of their job, but despite this, few are actually taught how to do it effectively. This book is packed full of tried and tested techniques and secrets from some of the UK's most successful networkers. It contains useful tools, anecdotes and real life examples of people who have used networking to secure their dream jobs, make career moves, grow their...
For many people, networking is an important aspect of their job, but despite this, few are actually taught how to do it effectively. This book is packed full of tried and tested techniques and secrets...
Published: 04/02/2008
Format: Paperback
ISBN: 9780273714842
RRP: $24.95
Book Cover:  Make Your Database Your Goldmine
By Mayo-Smith & Debbie

Quite simply, this book will help you make more money , improve your customer relationships and save you a significant amount of time . Even better, it shows you how to do this using three ingredients you already have at your fingertips:

 

Your customer information Your computer software Your clever thinking

 

Make Your Database Your Goldmine is a practical how-to guide packed with...

Quite simply, this book will help you make more money , improve your customer relationships and save you a significant amount of time . Even better, it shows you how to do this using three ingredients...

Published: 03/05/2010
Format: Paperback
ISBN: 9780143203742
RRP: $35.00
Book Cover:  101 Quick Tips: Effective Communication

Want to be more memorable and persuasive?

Whether you're talking to a client, writing an email or just entertaining over the dinner table, you have to know and practice essential techniques for getting your message across.

Debbie is a bestselling author, columnist, media commentator and one of the most successful, sought-after speakers at business conferences around the world.

With 101 Quick Tips:...

Want to be more memorable and persuasive?

Whether you're talking to a client, writing an email or just entertaining over the dinner table, you have to know and practice essential techniques for getting...

Published: 01/02/2010
Format: Paperback
ISBN: 9780143202523
RRP: $14.95
Book Cover:  Chairing Meetings
By John Milligan
This book is an indispensable guide for all those who run New Zealand's many club and association committees.

What are the duties of the chairman, secretary and treasurer?
How do you organise an agenda?
What is a point of order?
What are the rules of voting?
How do you deal with amendments?
When can you go into committee?

These and many other questions are answered in this dependable guide, now fully...





This book is an indispensable guide for all those who run New Zealand's many club and association committees.

What are the duties of the chairman, secretary and treasurer?
How do you organise an agenda?...

Published: 02/04/2007
Format: Paperback
ISBN: 9780143006787
RRP: $9.95
Book Cover:  101 Quick Tips: Effective Communication
Published: 23/11/2009
Format: Digital
ISBN: 9781742288918
Book Cover:  Lifetime Encyclopedia of Letters
Published: 19/03/2003
Format: Paperback
ISBN: 9780735202184
RRP: $54.95
Book Cover:  Brilliant Networking: What the Best Networkers Know, Say and Do, Second Edition
By Steven D'Souza

Being brilliant at networking is the essential skill for personal and career success. The second edition of this book shows you how.

Being brilliant at networking is the essential skill for personal and career success. The second edition of this book shows you how.

Published: 15/04/2011
Format: Paperback
ISBN: 9780273743217
RRP: $24.95
Book Cover:  Personality: How to Unleash Your Hidden Strengths
By Rob Yeung

We are all made up of seven essential personality traits. Some of us have more of one trait than another - it's the unique mix that makes us who we are. Understanding our unique mix and how to best to use it is the key to success in work and life. Personality  shows you exactly how. You'll find out what your strengths and weaknesses are, how to overcome your shortcomings and propel yourself...

We are all made up of seven essential personality traits. Some of us have more of one trait than another - it's the unique mix that makes us who we are. Understanding our unique mix and how to best to...

Published: 19/10/2009
Format: Misc.
ISBN: 9780273724940
RRP: $24.95
Book Cover:  Read This!: Business Writing That Works
Published: 19/02/2003
Format: Paperback
ISBN: 9780273656500
RRP: $34.95
Book Cover:  That Presentation Sensation
By Martin Conradi & Richard Hall
Published: 19/02/2003
Format: Paperback
ISBN: 9780273654742
RRP: $49.95
Book Cover:  Presentations in Action: 80 Memorable Presentation Lessons from the Masters
By Jerry Weissman

Discover how to make outstanding presentations from actual examples, presented by the world's #1 presentation coach!

Discover how to make outstanding presentations from actual examples, presented by the world's #1 presentation coach!

Published: 04/07/2011
Format: Cloth Books
ISBN: 9780132489621
RRP: $24.95

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21 May 2012
2012 Australian Book Industry Awards (ABIAs) - winners

The Australian Book Industry Awards were held in Sydney on Friday night. It was a great night for Penguin with our books taking the top honors in four book categories including the prestigious Book of the Year. Congratulations also to Peg McColl, Kate McCormack and the rights team who won the International (Rights) Award for the second year running for Paul French's book Midnight in Peking. United Book Distributors were again named Distributor of the Year.

Illustrated Book of the Year

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