penguin web site help

Basic information, including Frequently Asked Questions (FAQs) to help you get the most out of this web site. Useful for first-time visitors and those new to using the Internet.

Sections: About this Site | Site Navigation | Searches | FAQs

ABOUT THIS SITE
Every effort has been made to ensure the accuracy of the information contained on the Penguin Books Australia web site. All prices given on this site are in Australian dollars unless otherwise indicated, and all titles listed should be currently available; however as the database is updated once every 24 hours, slight discrepancies may arise on rare occasions. Please refer to the copyright and disclaimer page for details.
 
Penguin Australia's web site has been optimised for viewing at a resolution of 800x600 pixels, in at least 256 colours, and has been designed to take advantage of various features of the Netscape Navigator (3 and upwards) and Internet Explorer (3 and upwards) browsers. Frames are used to arrange and present the information and there is limited use of javascript.
 
Please contact us at webservices@au.penguingroup.com if you would like to comment on any aspect of www.penguin.com.au.
 
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SITE NAVIGATION
There are several ways to navigate around www.penguin.com.au. 
 
The Navigation Bar
All areas in this site should display a navigation bar across the top of the page which provides ready access to several useful and important locations from any area of the site.

• Penguin logo - Home
  wherever it appears, the Penguin logo acts as return to the home page.
  
• Features
  book summaries, extracts, author photos and biographies, reviews and more for key titles. Information on other special features and promotions is also included.
  
• What's New
  bestseller lists, new and forthcoming releases, plus current Penguin news.
  
• Catalogue
  search Penguin's comprehensive catalogue of new and backlist titles.
  
• Ordering
  instructions on how to purchase Penguin books from various on-line booksellers.
  
• Author Profiles
  biographies and photographs, where available, for over 300 Penguin Australia authors.
  
• Reading Groups
  information on reading groups (book clubs), plus links to Penguin titles with Reading Group Notes.
  
• Competitions
  details of all current online competitions.
  
• About Penguin
  current information about the company, the history of Penguin Books, imprints information and advice on how to publish with Penguin.
  
• Site Contents
  alphabetical contents list of all pages in Penguin Australia's web site. (see below...)
  
• Contact Penguin
  general contact details and departmental e-mail addresses.
  
• Help & FAQs
  these pages.
  

The Site Contents page
An alphabetical site index provides another way to navigate around this site.
 
Text Links
A number of text-based hyperlinks are usually available at the bottom of each page. At a minimum these provide access to the home page and to the site's copyright statement and liability disclaimer and, where necessary, a quick method of returning to the top of the page. For sub-pages which together form a "topic" or group within a larger section of the site, links back to the top of the relevant section/topic are also provided.
 
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SEARCHES
Two types of searches are possible within www.penguin.com.au - a site search and a catalogue search.
 
If you wish to browse the contents/pages of this web site from a traditional alphabetical index, select Site Contents from the navigation bar at the top of any page. (A keyword search option is currently being developed.)
 
Alternatively, if you want to look up a book you can search Penguin's online database by either browsing categories using: Find a Book from the navigation bar at the top of any page. Or by advanced search using the Catalogue . Search Tips on how to effectively search the catalogue are provided on the catalogue page.